[{"data":1,"prerenderedAt":65},["ShallowReactive",2],{"q-nurse-113-2-fundamental-nursing-049":3},{"subject":4,"subjectSlug":5,"subjectFullName":6,"question":7,"related":34,"lastmod":64},"基本護理學與護理行政","fundamental-nursing","基本護理學(包括護理原理、護理技術)與護理行政",{"id":8,"webId":9,"year":10,"session":11,"subject":4,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"explanation":22,"explanationDeep":23,"topics":24,"freq":27},"nurse-113-2-基本護理學與護理行政-049","nurse-113-2-fundamental-nursing-049",113,2,49,"有關品質管理，下列敘述何者正確？",{"A":15,"B":16,"C":17,"D":18},"醫院品質管理是追求主管滿意的過程","品質保證（quality assurance）是依照標準做評核，並找出不良品","石川馨（Ishikawa）的全面品質管理（total quality management）是以數據目標管理為主","戴明（Deming）提出全員參與之品質保證（company-wide quality assurance）","B",null,[],"本題考點在於品質管理相關概念與代表學者主張的正確配對。品質保證(quality assurance, QA)是依既定標準進行評核,藉以查核並找出不符標準的不良品,B 正確。A 錯在品質管理應以「病人／顧客滿意」與持續改善為目標,而非追求主管滿意;C 錯在石川馨(Ishikawa)以品管圈(QCC)與魚骨圖(特性要因圖)聞名,強調全員參與與品管手法,「以數據目標管理為主」的描述不符其主張;D 錯在戴明(Deming)以 PDCA 循環與十四點原則著稱,「全公司品質保證(CWQA)」概念主要與日本(石川馨)相關,張冠李戴。故正解為 B。","品質大師速記:戴明(Deming)—PDCA、十四要點、統計品管;裘蘭(Juran)—品質三部曲(規劃、管制、改善);克勞斯比(Crosby)—零缺點、品質免費;石川馨(Ishikawa)—品管圈、魚骨圖、全公司品質管理。QA 是「依標準查不良品」,TQM\u002FCQI 則強調全員參與、持續改善的預防導向,兩者層次不同,常被混淆設題。",[25,28,30,32],{"term":26,"count":27},"品質保證",1,{"term":29,"count":27},"全面品質管理",{"term":31,"count":27},"戴明",{"term":33,"count":27},"石川馨",[35,39,44,49,54,59],{"webId":36,"stem":37,"number":38,"year":10,"session":11},"nurse-113-2-fundamental-nursing-050","有關醫院護理主管預防護理業務糾紛的發生，下列敘述何者最適宜？",50,{"webId":40,"stem":41,"number":42,"year":43,"session":27},"nurse-114-1-fundamental-nursing-046","對於工作意願低，工作能力也低的員工，下列何種管理策略最為適當？",46,114,{"webId":45,"stem":46,"number":47,"year":43,"session":48},"nurse-114-3-fundamental-nursing-040","有關目標管理的成效，下列敘述何者最不適當？",40,3,{"webId":50,"stem":51,"number":52,"year":53,"session":11},"nurse-106-2-fundamental-nursing-008","一位母嬰同室的產婦對護理師說：「我的寶寶每次吸奶時都會發出聲音，而且不到 2 小時就要餵，太累了，我不想餵了。」下列何者為最合宜的護理措施？",8,106,{"webId":55,"stem":56,"number":57,"year":58,"session":11},"nurse-107-2-fundamental-nursing-052","楊太太，育有兩子一女，長子因神經母細胞瘤惡化而病逝，楊太太思念孩子常以淚洗面，下列何項回應對楊太太的哀傷調適最適當？",52,107,{"webId":60,"stem":61,"number":62,"year":63,"session":27},"nurse-109-1-fundamental-nursing-006","王護理師在白班下班前書寫護理紀錄，內容為：「9 AM T.P.R BP：37.3℃、75 次\u002F分、20 次\u002F分、 128\u002F70 mmHg，於 9：30 Am 主訴已經 4 天未解便，通知 Dr.張，by order 給予 Dulcolax 1# supp. st，在 11：00 Am 解出少許顆粒狀大便，續觀察中\u002FN2 王小美」此護理紀錄最不符合那一項記錄原則？",6,109,"2026-09-04",1788510754821]