[{"data":1,"prerenderedAt":65},["ShallowReactive",2],{"q-nurse-112-2-fundamental-nursing-079":3},{"subject":4,"subjectSlug":5,"subjectFullName":6,"question":7,"related":35,"lastmod":64},"基本護理學與護理行政","fundamental-nursing","基本護理學(包括護理原理、護理技術)與護理行政",{"id":8,"webId":9,"year":10,"session":11,"subject":4,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"explanation":22,"explanationDeep":23,"topics":24,"freq":27},"nurse-112-2-基本護理學與護理行政-079","nurse-112-2-fundamental-nursing-079",112,2,79,"有關預防護理業務糾紛的發生，下列敘述何者最不適當？",{"A":15,"B":16,"C":17,"D":18},"護理人員需不斷充實自己的護理專業知識","尊重病人及保護隱私，善盡說明解釋義務","病人抱怨時，待明日護理長上班時再處理","執行護理照護時，正確遵守標準作業程序","C",null,[],"本題考點是預防護理業務糾紛的措施,屬反向題,錯誤敘述為 C。依護理糾紛預防原則,病人抱怨應即時處理、及早化解,拖延到隔日反而使不滿升高、糾紛擴大,故 C「待明日護理長上班再處理」最不適當,為本題答案。A 不斷充實專業知識能提升照護正確性,是預防糾紛的正確作為。B 尊重病人、保護隱私並善盡告知說明義務,符合病人權益與知情同意,可減少糾紛。D 正確遵守標準作業程序(SOP)能確保照護一致與安全,降低疏失風險。A、B、D 皆為正確預防措施,唯 C 因拖延處理而不當。","護理業務糾紛的預防核心在於:專業能力(減少技術疏失)、良好溝通與告知(減少認知落差與期待不符)、遵守 SOP(減少作業偏差)、以及即時回應抱怨(把小不滿化解在擴大之前)。醫療糾紛研究顯示,多數糾紛的引爆點常是溝通不良與處理延宕,而非單純醫療結果。記憶點:抱怨要「趁熱處理」,拖延是糾紛的催化劑。反向題作答要鎖定唯一「不當」選項——本題的拖延處理。",[25,28,30,33],{"term":26,"count":27},"標準作業程序",3,{"term":29,"count":11},"護理業務糾紛預防",{"term":31,"count":32},"即時處理抱怨",1,{"term":34,"count":32},"告知說明義務",[36,40,45,49,54,59],{"webId":37,"stem":38,"number":39,"year":10,"session":11},"nurse-112-2-fundamental-nursing-080","有 10 位急診病患同時到達，由於當天上班的護理師技術熟練且資深，護理長就將任務交待後即離去。護理長是運用 Douglass 提出的那一種領導型態？",80,{"webId":41,"stem":42,"number":43,"year":44,"session":32},"nurse-113-1-fundamental-nursing-046","依據我國傳染病防治法第3條規定之傳染病分類，結核病屬於第幾類傳染病？",46,113,{"webId":46,"stem":47,"number":48,"year":44,"session":27},"nurse-113-3-fundamental-nursing-040","有關病房放置導管或腰椎穿刺時，應有的防護裝備，下列何者正確？",40,{"webId":50,"stem":51,"number":52,"year":53,"session":32},"nurse-115-1-fundamental-nursing-038","護理行政管理策略符合「科學管理理論」概念者，下列敘述何者正確？",38,115,{"webId":55,"stem":56,"number":57,"year":58,"session":11},"nurse-106-2-fundamental-nursing-062","組織工作說明書的內容，下列何者最不應包含在內？",62,106,{"webId":60,"stem":61,"number":62,"year":63,"session":32},"nurse-108-1-fundamental-nursing-016","宋先生，30 歲，因左中耳炎接受耳朵滴入藥物治療，有關給予藥物時之敘述，下列何者錯誤？",16,108,"2026-09-04",1788510747259]