[{"data":1,"prerenderedAt":64},["ShallowReactive",2],{"q-nurse-111-1-fundamental-nursing-073":3},{"subject":4,"subjectSlug":5,"subjectFullName":6,"question":7,"related":33,"lastmod":63},"基本護理學與護理行政","fundamental-nursing","基本護理學(包括護理原理、護理技術)與護理行政",{"id":8,"webId":9,"year":10,"session":11,"subject":4,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"explanation":22,"explanationDeep":23,"topics":24,"freq":11},"nurse-111-1-基本護理學與護理行政-073","nurse-111-1-fundamental-nursing-073",111,1,73,"依品質管理概念發展之先後順序，下列何者排列正確？①品質控制 quality control（QC） ②全面品質管制 total quality control（TQC） ③全面品質管理 total quality management（TQM） ④品質保證 quality assurance（QA）",{"A":15,"B":16,"C":17,"D":18},"①②③④","①④②③","②③①④","④①③②","B",null,[],"本題考點在於品質管理概念的歷史演進順序。依品管思想發展史,最早是針對成品檢驗的「品質控制(QC)」,再進展到事前預防、確保過程符合標準的「品質保證(QA)」,接著擴大為涵蓋全公司各環節的「全面品質管制(TQC)」,最後演進為以顧客為中心、全員參與持續改善的「全面品質管理(TQM)」,故順序為①QC→④QA→②TQC→③TQM,選 B。其餘選項的排列未能反映由檢驗→保證→全面管制→全面管理的演進脈絡,故排除。發展主軸是由「事後檢驗」逐步走向「全員、全程、持續改善」。","品質管理演進脈絡(記憶:控→保→全制→全管):QC 著重成品檢出不良;QA 強調建立制度以事前預防、確保符合標準;TQC(費根堡提出)把品質責任擴及全公司功能;TQM 融入戴明、朱蘭思想,以顧客滿意、全員參與、持續改善(CQI)為核心。此題關鍵是分辨 QC 與 QA 的先後(檢驗在前、保證在後)以及 TQC 與 TQM 的先後(管制在前、管理在後)。延伸連結戴明 PDCA 循環、六標準差與醫療品質指標(結構—過程—結果)。",[25,27,29,31],{"term":26,"count":11},"品質管理演進",{"term":28,"count":11},"QC 品質控制",{"term":30,"count":11},"QA 品質保證",{"term":32,"count":11},"TQC 與 TQM",[34,38,43,48,53,59],{"webId":35,"stem":36,"number":37,"year":10,"session":11},"nurse-111-1-fundamental-nursing-074","在衝突的發展過程中，那一個階段最適合運用衝突處理技巧來避免非功能性衝突繼續擴大？",74,{"webId":39,"stem":40,"number":41,"year":42,"session":11},"nurse-112-1-fundamental-nursing-010","依據馬斯洛（Maslow）的人類需求理論，下列護理問題之優先順序何者排列最適宜？①社交互動障礙 ②低效性呼吸型態 ③靈性困擾 ④身體心像改變",10,112,{"webId":44,"stem":45,"number":46,"year":42,"session":47},"nurse-112-2-fundamental-nursing-024","張女士因肺癌，術後醫囑開立 FFP 2U St.，在輸注過程中，出現頭暈、呼吸困難、血壓下降，下列之立即處置何者最適當？",24,2,{"webId":49,"stem":50,"number":51,"year":52,"session":47},"nurse-113-2-fundamental-nursing-042","有關人才招募的步驟，下列順序何者正確？①擬定招募計畫 ②招募效益評估 ③了解市場人力供需情形 ④分析各種招募管道的特色及效益 ⑤實際進行招募",42,113,{"webId":54,"stem":55,"number":56,"year":57,"session":58},"nurse-114-3-fundamental-nursing-046","由領導者給予獎勵，包括升職、加薪、正面的評價與鼓勵，此屬於何種權力？",46,114,3,{"webId":60,"stem":61,"number":41,"year":62,"session":47},"nurse-106-2-fundamental-nursing-010","有關護理師「行為過程紀錄與分析」的敘述，下列何者正確？",106,"2026-09-04",1788510734137]