[{"data":1,"prerenderedAt":66},["ShallowReactive",2],{"q-nurse-109-2-fundamental-nursing-073":3},{"subject":4,"subjectSlug":5,"subjectFullName":6,"question":7,"related":35,"lastmod":65},"基本護理學與護理行政","fundamental-nursing","基本護理學(包括護理原理、護理技術)與護理行政",{"id":8,"webId":9,"year":10,"session":11,"subject":4,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"explanation":22,"explanationDeep":23,"topics":24,"freq":27},"nurse-109-2-基本護理學與護理行政-073","nurse-109-2-fundamental-nursing-073",109,2,73,"下列何者是平衡計分卡的管理構面？",{"A":15,"B":16,"C":17,"D":18},"財務面、顧客面、內部流程、員工學習與成長","優勢、劣勢、機會、威脅","有形資產、無形資產、顧客滿意度、員工學習與成長","目標設定、行動規劃、自我控制、成果評值","A",null,[],"本題考點是平衡計分卡（Balanced Scorecard, BSC）的四大管理構面。BSC由Kaplan與Norton提出，涵蓋財務面、顧客面、內部流程面、員工學習與成長面，兼顧財務與非財務、短期與長期，故選A。B優勢劣勢機會威脅為SWOT分析。C的有形／無形資產分類非BSC四構面。D目標設定、行動規劃、自我控制、成果評值較近似目標管理流程，皆非BSC構面。故正確為A。","延伸：BSC四構面具因果串連——員工學習與成長（能力）驅動內部流程改善，提升顧客價值，最終達成財務績效，形成策略地圖。用於將策略轉化為可衡量指標。記憶：BSC「財、客、程、學」四面平衡。可連結：策略地圖、KPI、SWOT分析。",[25,28,31,33],{"term":26,"count":27},"平衡計分卡",3,{"term":29,"count":30},"財務顧客內部流程學習成長",1,{"term":32,"count":30},"Kaplan與Norton",{"term":34,"count":30},"SWOT分析",[36,40,45,50,55,60],{"webId":37,"stem":38,"number":39,"year":10,"session":11},"nurse-109-2-fundamental-nursing-074","值班護理長在巡房時，發現樓梯間有火花且冒濃煙情形，故緊急辨識問題，解除危機。依據決策者思考方式，此位主管採用下列何者以解決問題？",74,{"webId":41,"stem":42,"number":43,"year":44,"session":11},"nurse-110-2-fundamental-nursing-010","朱老太太因股骨頭骨折接受手術治療，其下肢以彈性繃帶包紮之主要目的為何？",10,110,{"webId":46,"stem":47,"number":48,"year":49,"session":30},"nurse-111-1-fundamental-nursing-024","李先生體重 60 公斤，輸血醫囑「Blood transfusion PRBC（packed RBC）2 units」，輸血開始 15 分鐘後，出現頭痛、寒顫、發燒、呼吸困難、低血壓等症狀，此時護理師在通知醫師之前，最優先的處理為何？",24,111,{"webId":51,"stem":52,"number":53,"year":54,"session":30},"nurse-112-1-fundamental-nursing-062","有關醫療機構之病人安全異常事件通報系統的建置，下列敘述何者最適宜？",62,112,{"webId":56,"stem":57,"number":58,"year":59,"session":11},"nurse-113-2-fundamental-nursing-006","護理師首次照護王先生，先查閱其病歷資料，進入病室後向王先生自我介紹，隨後運用會談方式了解其昨天晚上睡不好的原因，並提供情緒的安撫。王先生感謝地說：「謝謝您這麼關心我，我現在感覺好多了。」有關治療性人際關係過程的敘述，下列何者錯誤？",6,113,{"webId":61,"stem":62,"number":63,"year":64,"session":11},"nurse-114-2-fundamental-nursing-050","有關護理人員排班類型的敘述，下列何者最不適當？",50,114,"2026-09-04",1788510716157]