[{"data":1,"prerenderedAt":62},["ShallowReactive",2],{"q-nurse-109-2-fundamental-nursing-072":3},{"subject":4,"subjectSlug":5,"subjectFullName":6,"question":7,"related":31,"lastmod":61},"基本護理學與護理行政","fundamental-nursing","基本護理學(包括護理原理、護理技術)與護理行政",{"id":8,"webId":9,"year":10,"session":11,"subject":4,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"explanation":22,"explanationDeep":23,"topics":24,"freq":27},"nurse-109-2-基本護理學與護理行政-072","nurse-109-2-fundamental-nursing-072",109,2,72,"根據 Douglass（1988）衝突解決模式，當衝突發生時，解決衝突的步驟中下列何者為最優先？",{"A":15,"B":16,"C":17,"D":18},"確認問題","尋求可行方案","團體互動","尋求外在資源","C",null,[],"本題考點是Douglass（1988）衝突解決模式的步驟順序。依該模式，衝突解決以「團體互動」為最優先起始步驟，藉由團體成員互動以顯露並釐清衝突，故選C。A確認問題、B尋求可行方案為後續步驟，D尋求外在資源則屬更後端的支援。本題重點在記住此模式以團體互動為首要起點。故最優先者為C。","延伸：衝突處理常見策略（Thomas-Kilmann五模式）——競爭、退讓、逃避、妥協、統合（合作）。Douglass模式強調透過團體互動歷程逐步界定問題、發展方案並運用資源解決。記憶：先「互動」引出問題，再確認、找方案。可連結：衝突處理五模式、談判與協商技巧。",[25,28,29],{"term":26,"count":27},"Douglass衝突解決模式",1,{"term":17,"count":27},{"term":30,"count":27},"衝突處理步驟",[32,36,41,46,51,56],{"webId":33,"stem":34,"number":35,"year":10,"session":11},"nurse-109-2-fundamental-nursing-073","下列何者是平衡計分卡的管理構面？",73,{"webId":37,"stem":38,"number":39,"year":40,"session":11},"nurse-110-2-fundamental-nursing-009","髖部全關節運動，不包括下列何者？",9,110,{"webId":42,"stem":43,"number":44,"year":45,"session":27},"nurse-111-1-fundamental-nursing-023","若病人手臂靜脈不明顯且不易穿刺，可以採取下列那些措施以擴張血管？",23,111,{"webId":47,"stem":48,"number":49,"year":50,"session":27},"nurse-112-1-fundamental-nursing-061","在決策制定過程中，先入為主的陷阱可能影響決策的形成以及決策的正確性，下列防範方法何者適宜？①先徵詢他人意見不要思考問題的解決方法 ②不要在最先的想法裡打轉 ③開放心胸多方收集資料 ④不要向請教的專家提出自己的想法 ⑤探討問題要使用一致性的模式",61,112,{"webId":52,"stem":53,"number":54,"year":55,"session":11},"nurse-113-2-fundamental-nursing-005","劉先生對護理人員抱怨說：「我受夠了每天做那麼多復健，醫生來看我的次數又那麼少，我很不滿」，下列何者為最合宜的回應？",5,113,{"webId":57,"stem":58,"number":59,"year":60,"session":11},"nurse-114-2-fundamental-nursing-049","有關根本原因分析（root cause analysis, RCA）敘述，下列何者最適當？",49,114,"2026-09-04",1788510716153]