[{"data":1,"prerenderedAt":62},["ShallowReactive",2],{"q-nurse-108-1-fundamental-nursing-064":3},{"subject":4,"subjectSlug":5,"subjectFullName":6,"question":7,"related":34,"lastmod":61},"基本護理學與護理行政","fundamental-nursing","基本護理學(包括護理原理、護理技術)與護理行政",{"id":8,"webId":9,"year":10,"session":11,"subject":4,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"explanation":22,"explanationDeep":23,"topics":24,"freq":27},"nurse-108-1-基本護理學與護理行政-064","nurse-108-1-fundamental-nursing-064",108,1,64,"急診護理長處理醫護同仁間之衝突，下列處理態度何者較為適當？",{"A":15,"B":16,"C":17,"D":18},"盡力使單位護理人員不要與醫師有衝突情況發生","有衝突發生時儘量大事化小事，小事化無","有衝突發生時請督導長或護理部主任來協助解決","運用衝突解決的基本策略，控制衝突在適當的程度即可","D",null,[],"本題考點是護理主管的衝突處理態度。依現代衝突管理觀點，衝突並非全然有害，適度衝突可激發問題浮現與改進，管理者應運用談判、協商等策略把衝突控制在建設性的適當程度，故正解為 D。A 錯在把「零衝突」當目標，完全壓抑衝突不切實際，也失去正向衝突帶來的成長。B 錯在「大事化小、小事化無」屬逃避退讓，只是掩蓋問題、未真正解決根源，日後易再爆發。C 錯在一有衝突就往上推給督導或護理部主任，護理長身為第一線管理者應具備自行處理衝突的能力，凡事上呈反而顯示管理失能。判斷關鍵在於「面對並適度調控」而非「消滅或逃避」。","衝突管理五策略（Thomas-Kilmann）：競爭、統合、妥協、退讓、逃避——B 屬逃避、A 近似壓制。當代管理視適度衝突為「功能性衝突」，能促進創新與問題揭露；過度或完全無衝突都不利組織。護理長角色是把破壞性衝突轉為建設性對話，可連結談判技巧與領導型態一併複習。",[25,28,30,32],{"term":26,"count":27},"衝突管理",2,{"term":29,"count":11},"功能性衝突",{"term":31,"count":11},"衝突解決策略",{"term":33,"count":11},"護理長角色",[35,39,43,47,52,57],{"webId":36,"stem":37,"number":38,"year":10,"session":11},"nurse-108-1-fundamental-nursing-065","下列何者屬於護理人員專業能力進階中 N2→N3 層級的訓練重點？",65,{"webId":40,"stem":41,"number":11,"year":42,"session":11},"nurse-109-1-fundamental-nursing-001","依據 109 年公布之護理人員法第 11 條，護理人員因停業或歇業時，應自事實發生之日起幾日內，報請原發執業執照機關備查？",109,{"webId":44,"stem":45,"number":46,"year":42,"session":27},"nurse-109-2-fundamental-nursing-015","下列何者不是主責護理（primary nursing）之特性？",15,{"webId":48,"stem":49,"number":50,"year":51,"session":27},"nurse-110-2-fundamental-nursing-053","有關靜脈採血收集檢體，下列敘述何者最適當？",53,110,{"webId":53,"stem":54,"number":55,"year":56,"session":11},"nurse-112-1-fundamental-nursing-017","執行背臀肌肌肉注射時，以四分法選擇注射部位，最上方的假想線會通過下列那一處？",17,112,{"webId":58,"stem":59,"number":11,"year":60,"session":11},"nurse-113-1-fundamental-nursing-001","急診湧入大量病人，病房護理人員被派至急診支援時，聽從急診行政領導人員的指令，依據不同的工作性質，到固定地點拿取不同的護理設備與工具，固定分工協助急診病人照顧。此為那一類護理工作模式？",113,"2026-09-04",1788510709300]